Tell us how to handle substitutions, gift notes, packaging, or order notes before we pack your order.
Tell us how you'd like us to handle anything we can't fulfil.
0 / 200
We'll keep prices off the slip in the parcel. You'll still get your normal order receipt by email.
Some boxed items occasionally arrive with a bump or a scuff. Tick this and we'll send eligible items in their less-than-perfect packaging when we have them — and refund 5% per item we substitute. Only ever applies to items we actually swap, never the whole basket. Cans, jars, anything sealed or compromised: never. Food safety first, always.
Saving wonky boxes for non-gift orders.
Anything we should know? Allergies, delivery instructions, the usual.